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Delinquency Card
The Delinquency card displays delinquency information for the account. The labels that appear in the data grid are based on how your organization configured the Delinquency Aging Bucket Labels Permission.
[Account Age]: Age of the account. If the account is 30 days past due, the age displays with a yellow background. If the account is 60 days past due, the age displays with an orange background. If the account is 90 days or more past due, the age displays with a red background.
Cycles: Number of billing cycles.
[Billing]: Recurring billing amount and frequency.
Due on: Payment due date.
Broken Promises: Number of broken promises.
Declined CC: Number of declined credit card transactions.
Returned Checks: Number of returned checks.
Total: Total account balance.
Past Due: Total amount past due.
Amount: Amounts that are due currently or past due for each of the aging buckets.
Times Delinquent: Number of times the account was past due for each of the aging buckets.