Enable Service Request Gateway Permission

Use the Enable Service Request Gateway permission to specify whether your company can use Service Request Gateway (SRG) to request services from vendors. The default value points to an IIS server that Latitude uses (primarily for hosted clients). If you are not using Latitude in a hosted environment, set up an IIS server to host the service.

Location

In the Navigation pane, click Applications > Service Request Gateway > Enable Latitude Service Request Gateway.

Scope

This permission is available for the System scope only.

Policy

The SRG Module Installer populates these boxes for the Latitude server where your organization installed SRG. Enable the permission for a scope and then provide these values for each workstation where your organization installed SRG.

URL of the Service Request Gateway (SRG): Address of the SRG server.

Client Identifier authenticating with the SRG: Client ID for authenticating to the SRG server.

Password for authenticating with the SRG: Password for authenticating to the SRG server.

Password for configuring the SRG: Password for configuring SRG.

SRG Server Identifier: Tokenizer identity thumbprint.

Related Topics

Search for a Permission or System Code

Set a Permission and Policy

Service Request Gateway Settings

Application Settings

Permissions and Policies