Play a Call Recording

Use the Play Recordings dialog box to play an audio recording of a call. A tone within a recording marks the place where the recording paused.

To play a call recording

1. In the Reference Panel navigation bar, click Available Panels and then click Communication.

If a call has a recording associated to it, a Folder image appears in the Type column.

2. In the data grid, click the communication to play and then click Play/View. The Play Recordings dialog box appears.

3. When finished, click Close.

Related Topics

Data Grids

Communication