Technical References

Account Analysis Conditions Technical Reference

Dialer API Developer's Guide  

Latitude by Genesys Future Roadmap

Latitude by Genesys Support Handbook

Latitude Installation and Configuration Guide  

Latitude Integration With Interaction Desktop Installation and Configuration Guide  

Latitude Installation and Configuration

Self-Service Guide

Latitude Integration With Genesys Cloud Installation and Configuration Guide  

Latitude Integration With Interaction Dialer Installation and Configuration Guide  

Release Notes

Latitude System Requirements Technical Reference