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Close an Open Interaction
Use the Open Interactions panel or the Account toolbar to close a single or all open interactions.
To close an open interaction
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To close an interaction for the account that is open currently, in the Account toolbar, click Close Account.
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To select an open interaction to close, do the following:
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In the Account toolbar, click the Search slide-in icon.
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In the menu bar, click Interactions.
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In the data grid, click Close.
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To close all open interactions, click Close All.