Introduction to AIM

AIM (Agency/Attorney Interface Manager) manages all data flow to your outsourcing partners, which includes collection agencies, collection attorneys, and skip tracing companies. You can use it to place accounts with outside collection agencies and attorneys, and manage account information while the agencies or attorneys hold the accounts. It's also used to recall accounts from agencies and attorneys. AIM offers comprehensive control over account placement, including tracking and maintaining the information for accounts that it distributes to outside agencies and attorneys. AIM exports account placement information and account updates to outside agencies and attorneys. AIM imports payment transactions, demographic updates, and reconciliation information from the outside agencies and attorneys who hold the accounts.

AIM also provides methods to measure performance and manage commissions, based on the following criteria:

• Number of accounts placed

• Placement (balance) totals

• Commissions assigned for each placement

• Payments received (batch tracking)