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Modify a Desk Mover Query
Use the Desk Mover window to modify a query for moving accounts to other desks.
To modify a desk mover query
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In the Main Menu window, from the Tools menu, click Desk Mover. The Desk Mover window appears.
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In the toolbar, click Open. The Open Query Dialog box appears.
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In the Name column, click the query and then click Open. The query appears in the Desk Mover window.
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Modify the query as necessary.
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To save the query, do the following:
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In the toolbar, click Save. The Save Query Dialog box appears.
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In the Query Name box, type a name for the query and then click Save.
Tip: To overwrite an existing query, in the Name column, click the query to overwrite and then click Save.
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To run the query to distribute accounts to other desks, do the steps to Distribute Accounts to Desks.