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Request a Credit Report for an Account
Collectors and skip tracers can request a credit report for a debtor account. Requests are queued and processed in batches.
To request a credit report for an account
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Do one of the following:
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In the Main Menu window, click Work.
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Press Alt + W.
The Work Form appears.
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Display the account in the Work Form using search, account history, or a work queue.
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From the Skip menu, click Request Credit Report, and then click the credit bureau. The [Credit Bureau Name] Credit Report dialog box appears. The following example is for the Equifax credit bureau.
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Select the type of report to request. The available report types vary based on the specified credit bureau.
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Correct the information as necessary, omitting spaces and dashes in the ZIP Code and SSN.
Note: Your changes apply to the credit report request only and the system doesn't save them to the Work Form.
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Click Accept. The system generates the report request and places it in a queue. SmartALX™ processes the queue when sending the next batch of requests to the specified credit bureau.