Remove a Non-Complaint Document

Use the Complaints panel to remove a document that isn't a complaint document from the account.

To remove a non-complaint document

1. In the Task Panel navigation tree, click Complaints.

2. In the data grid, click the complaint to remove and then click Not a Complaint. Latitude removes the complaint from the account and sends a message to ECMS that includes the document ID that created the complaint.

Related Topics

Complaints