Configure Data Protection Validation Instructions Permission

Use the Configure Data Protection Validation Instructions permission to specify the instructions to display in the DPA Validation dialog box for validating a call.

Location

In the Navigation pane, click Applications > Liquid Latitude > Access Accounts > Configure Data Protection Validation Instructions.

Scope

This permission is available for the following scopes:

• System

• Business Class

• Client Group

• Client

Policy

The policy allows you to specify the instructions for validating a call. Enable the permission for a scope and then specify the criteria.

Data Validation Instructions: Instructions to users on how to verify that they are speaking to the correct customer or authorized third party before discussing an account.

Related Topics

Search for a Permission or System Code

Set a Permission and Policy

Validate a Call

Access Accounts Settings

Liquid Latitude Settings

Application Settings

Permissions and Policies