Create an AIM Request

Use the New Request dialog box to create a request for the outside collection agency or attorney that holds the account displayed in the Work Form. If an outside collection agency or attorney doesn't hold the account, you cannot create a request.

To create an AIM request

1. In the Reference Panel navigation bar, click Available Panels and then click AIM.

2. In the Reference Panel toolbar, click Create Request.

Request Code/Description: Code and description that identify the type of request.

Requested Date: Date of the request.

Request Text: More information regarding the request.

3. Complete the information and click Save. The system adds the request to the data grid on the Requests/Notifications tab.

Related Topics

AIM