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Latitude Help
Queue Providers Permission
Use the Queue Providers permission to specify the queues that are available to the user. For more information, see Work Queues.
Location
In the Navigation pane, click Applications > Liquid Latitude > Access Accounts > Queues > Queue Providers.
Scope
This permission is available for all scopes:
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System
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Role
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User
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Branch
Policy
The policy allows your organization to specify the queues that are available to users. Enable the permission for a scope and then specify the queues. If you select a queue, it's available to users.
Select None: Clears all selected items in the list.
Select All: Selects all items in the list.
Tip: To select multiple sequential queues, press and hold the Shift key and then click the first and last sequential queue. To select multiple non-sequential queues, press and hold the Ctrl key and then click each individual queue.