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AIM Help
Add a Response Code
Use the Request and Response Codes window to add a response code.
To add a response code
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In the menu bar, click Tools and then click Request and Response Codes. The Request and Response Codes window appears.
Code: Unique code that identifies the response.
Description: Description of the response.
Default Text: Default text to include in the response.
Queue: Work queue to assign to the response.
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In the Response Codes section, click Response Code. A blank row appears in the data grid.
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Complete the information and then click OK. AIM adds the response code to the data grid and closes the window.