- ContentsQuick LinksAccount Analysis landing page Accounting landing page AIM help AIM Receiver help Arrangements landing page Batch Processing landing page Custodian help Dashboard help Data Exchange landing page Dialer Campaigns landing page Exchange Manager help Invoices help Latitude help Latitude Console help Letter Console help Letters landing page Link Console help List Builder help Portfolio Manager help Reporting Console help Reporting landing page WorkFlow Designer help Work Queues landing page
Latitude Help
Modify a Queue Level
Use the Queue Levels panel to modify a queue level.
To modify a queue level
-
In the Navigation pane, click System Codes and Settings > Accounts > Queue Levels.
-
Click the Edit icon. The queue level appears in edit mode.
Queue Level: Unique three-digit code that identifies the queue level.
Description: Description of the queue.
Should queue: If selected, accounts assigned to this queue appear in work queues. If the user has the Accounts – Change Continue Queuing permission, you can override this setting when assigning an account to a support queue.
-
Modify the information and then click the check mark.
Note: For system-level queues, you cannot modify the code.