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Latitude Help
Note Action Codes
You can search for, add, modify, and delete action codes. Action codes represent the actions a user took on an account. When working an account, a user selects the action code that represents the action the user took on the account and Latitude records the action in the account notes. These codes are available on certain reports. Latitude releases with several standard action codes.
Note: Some Latitude system processes require specific codes. For more information, see Action and Result Codes.