Change the Status of an Account Phone Number

Use the Contact Information tab or the Phones panel to change the status of a phone number on the account. You must have the Update Phone Status Permission.

To change the status of an account phone number

1. Do one of the following:

• In the Task Panel navigation tree, click Customer and then click a name. The Contact Information tab appears.

• In the Reference Panel navigation bar, click Available Panels and then click Phones. The Phones panel appears.

2. Click the arrow next to the phone number and then click the status (Good or Bad).

Related Topics

Data Grids

Contact Information

Phones

Update Phone Status Permission