- Contents
Latitude Help
Maintain CCCS Information
Use the CCCS tab to maintain Consumer Credit Counseling Service (CCCS) information for a party on the account. CCCS is an entity that a person engages to negotiate settlement or payment arrangements on a debt.
To maintain CCCS information
-
In the Task Panel navigation tree, click Customer and then click a name.
-
Click the CCCS tab.
Company: Name of the customer's CCCS company.
Contact: Name of the customer's CCCS counselor.
Address: CCCS counselor's street address, city, state, postal code, county, and country.
Phone: CCCS counselor's phone number.
Fax: CCCS counselor's fax number.
Client ID: Code that CCCS assigned to identify the customer.
Creditor ID: Code that CCCS assigned to identify the collection agency.
Date Accepted: Date the CCCS counselor accepted the filing.
Amount Accepted: Amount of the debt the customer is to pay.
Comment: Comments regarding the CCCS arrangement.
-
Complete the information and then click Save.
-
To delete the information, click Delete and then, in the confirmation dialog box, click Yes.