- Contents
Latitude Help
RDN Integration
Use the RDN Integration panel to create and update vehicle recovery cases for the account. This panel integrates with the Recovery Database Network (RDN) system to allow the exchange of recovery data.
After you create a case and assign it to a recovery agency, a recovery agent begins the process of locating and repossessing the piece of collateral. During the process, the agent updates their progress in the RDN system. Latitude retrieves the updates from the RDN system when you choose the update option in Latitude. If your organization created a job in Job Manager to retrieve updates, Job Manager retrieves updates for all RDN cases for all Latitude accounts during the scheduled job run and posts the updates to Latitude.
Related Topics
View Summary Data for an RDN Case
View RDN Case Detail and Update History
Modify Addresses and Phone Numbers on an RDN Case
Retrieve Case Updates From RDN
Release the Hold on an RDN Case
Close and Reassign an RDN Case