Phone Type Mapping Permission

You can use the Phone Type Mapping permission in Latitude to map phone types to an action code. When a user or campaign places a call to a specific type of phone (for example, home phone), Latitude assigns the associated action code.

Location

In the Navigation pane, click Applications > Liquid Latitude > Account Data > Phones > Phone Type Mapping.

Scope

This permission is available for all scopes.

To map a phone type

1. In the Scope list box, click the scope for the permission and then, in the Phone Type Mapping panel, click Enabled.

2. In the Action Codes list box, click the default action code to use for a phone type that doesn't have an action code mapped.

3. In the mapping section, do the following:

1. Click the plus sign (+). A blank row appears.

1. 2. In the Phone Type box, click a phone type to map to a Latitude action code.

1. 3. In the Action Code box, click the Latitude action code to map to the phone type.

   4. Continue mapping phone types as necessary and then click Save Changes.

Related Topics

Search for a Permission or System Code

Set a Permission and Policy

Phones Settings

Account Data Settings

Liquid Latitude Settings

Application Settings

Permissions and Policies