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Maintain CCCS Information

Use the CCCS tab to maintain Consumer Credit Counseling Service (CCCS) information for a party on the account. CCCS is an entity that a person engages to negotiate settlement or payment arrangements on a debt.

To maintain CCCS information

  1. In the Task Panel navigation tree, click Customer and then click a name.

  2. Click the CCCS tab.

CCCS tab

Company: Name of the customer's CCCS company.

Contact: Name of the customer's CCCS counselor.

Address: CCCS counselor's street address, city, state, postal code, county, and country.

Phone: CCCS counselor's phone number.

Fax: CCCS counselor's fax number.

Client ID: Code that CCCS assigned to identify the customer.

Creditor ID: Code that CCCS assigned to identify the collection agency.

Date Accepted: Date the CCCS counselor accepted the filing.

Amount Accepted: Amount of the debt the customer is to pay.

Comment: Comments regarding the CCCS arrangement.

  1. Complete the information and then click Save.

  2. To delete the information, click Delete and then, in the confirmation dialog box, click Yes.

Related Topics

Contact Information

Customers