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Process a Payment

Use the Arrangements panel to process a payment that is due on the current date or earlier.

To process a payment

  1. In the Task Panel navigation tree, click Arrangements.

Arrangements panel

  1. In the Scheduled Payments card, click Process. The system processes the payment, updates the account balance to reflect the payment, and changes the payment status to "completed."

Notes:

  • If the system declines a credit card or ACH payment, Latitude places the remaining payments in the arrangement on hold.

  • If the arrangement is for a closed account, a message displays indicating that you cannot process a payment for a closed account.

  • If the arrangement is for linked accounts, the system doesn't include any closed accounts in the payment spread.

  • When Enable Payment Vendor Gateway Permission is enabled and if you try to process a payment using incorrect credit card information, the system declines the payment by displaying a message indicating payment declined, including the reason details.

Related Topics

Payments

Arrangements