| Column | Data Type (Size) | Is Nullable | Contains PII | Description | Last Change Version | Last Change Reason | CX Insights Name | CX Insights Type | CX Insights Folder Name |
|---|---|---|---|---|---|---|---|---|---|
| RecordingId | uniqueidentifier | False | No | 4.0.106.453 | 4.0 Release | ||||
| RelatedRecordingId | uniqueidentifier | True | No | 4.0.106.453 | 4.0 Release | ||||
| MediaURI | nvarchar (1024) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| MediaKey | nvarchar (1024) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| MediaType | smallint | False | No | 4.0.106.453 | 4.0 Release | ||||
| FileSize | int | True | No | 4.0.106.453 | 4.0 Release | ||||
| RecordingDate | datetime2 | False | No | 4.0.106.453 | 4.0 Release | ||||
| RecordingDateOffset | int | False | No | 4.0.106.453 | 4.0 Release | ||||
| ExpirationDate | datetime | True | No | 4.0.106.453 | 4.0 Release | ||||
| StartEventCode | int | False | No | 4.0.106.453 | 4.0 Release | ||||
| Duration | int | True | No | 4.0.106.453 | 4.0 Release | ||||
| FromConnValue | nvarchar (255) | True | Yes | 4.0.106.453 | 4.0 Release | ||||
| ToConnValue | nvarchar (255) | True | Yes | 4.0.106.453 | 4.0 Release | ||||
| MediaStatus | nvarchar (56) | True | No | 4.0.106.453 | 4.0 Release | ||||
| Direction | tinyint | True | No | 4.0.106.453 | 4.0 Release | ||||
| QueueObjectIdKey | varchar (36) | True | No | 4.0.106.453 | 4.0 Release | ||||
| InitiationPolicyName | nvarchar (50) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| ScreenRecordedHostName | nvarchar (255) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| LineName | nvarchar (50) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| NumAttachments | smallint | True | No | 4.0.106.453 | 4.0 Release | ||||
| CallType | tinyint | True | No | 4.0.106.453 | 4.0 Release | ||||
| Version | int | False | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordCustomerScorePositive | int | True | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordCustomerScoreNegative | int | True | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordAgentScorePositive | int | True | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordAgentScoreNegative | int | True | No | 4.0.106.453 | 4.0 Release | ||||
| IsArchived | tinyint | False | No | 4.0.106.453 | 4.0 Release | ||||
| RecordingType | smallint | True | No | 16.3.0.354 | Added for snippet recordings. |
| Column | Data Type (Size) | Is Nullable | Contains PII | Description | Last Change Version | Last Change Reason | CX Insights Name | CX Insights Type | CX Insights Folder Name |
|---|---|---|---|---|---|---|---|---|---|
| RecordingId | raw (16) | False | No | 4.0.106.453 | 4.0 Release | ||||
| RelatedRecordingId | raw (16) | True | No | 4.0.106.453 | 4.0 Release | ||||
| MediaURI | nvarchar2 (1024) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| MediaKey | nvarchar2 (1024) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| MediaType | smallint | False | No | 4.0.106.453 | 4.0 Release | ||||
| FileSize | integer | True | No | 4.0.106.453 | 4.0 Release | ||||
| RecordingDate | timestamp | False | No | 4.0.106.453 | 4.0 Release | ||||
| RecordingDateOffset | integer | False | No | 4.0.106.453 | 4.0 Release | ||||
| ExpirationDate | date | True | No | 4.0.106.453 | 4.0 Release | ||||
| StartEventCode | integer | False | No | 4.0.106.453 | 4.0 Release | ||||
| Duration | integer | True | No | 4.0.106.453 | 4.0 Release | ||||
| FromConnValue | nvarchar2 (255) | True | Yes | 4.0.106.453 | 4.0 Release | ||||
| ToConnValue | nvarchar2 (255) | True | Yes | 4.0.106.453 | 4.0 Release | ||||
| MediaStatus | nvarchar2 (56) | True | No | 4.0.106.453 | 4.0 Release | ||||
| Direction | smallint | True | No | 4.0.106.453 | 4.0 Release | ||||
| QueueObjectIdKey | varchar2 (36) | True | No | 4.0.106.453 | 4.0 Release | ||||
| InitiationPolicyName | nvarchar2 (50) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| ScreenRecordedHostName | nvarchar2 (255) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| LineName | nvarchar2 (50) | True | Depends on customer usage | 4.0.106.453 | 4.0 Release | ||||
| NumAttachments | smallint | True | No | 4.0.106.453 | 4.0 Release | ||||
| CallType | smallint | True | No | 4.0.106.453 | 4.0 Release | ||||
| Version | integer | False | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordCustomerScorePositive | integer | True | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordCustomerScoreNegative | integer | True | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordAgentScorePositive | integer | True | No | 4.0.106.453 | 4.0 Release | ||||
| KeywordAgentScoreNegative | integer | True | No | 4.0.106.453 | 4.0 Release | ||||
| IsArchived | smallint | False | No | 4.0.106.453 | 4.0 Release | ||||
| RecordingType | smallint | True | No | 16.3.0.354 | Added for snippet recordings. |
| Primary Key Name | Type | Column Name (sort order) |
|---|---|---|
| PK_IR_RecordingMedia | Clustered | RecordingId (Ascending) |
| Primary Key Name | Column Name (sort order) |
|---|---|
| PK_IR_RecordingMedia | RecordingId (Ascending) |
| Foreign Key Name | Column | Reference Table | Reference Column | Indexed |
|---|---|---|---|---|
| FK_IR_RM_RelatedRecordingId | RelatedRecordingId | IR_RecordingMedia | RecordingId | Yes |
| Foreign Key Name | Column | Reference Table | Reference Column | Indexed |
|---|---|---|---|---|
| FK_IR_RM_RelatedRecordingId | RelatedRecordingId | IR_RecordingMedia | RecordingId | Yes |
| Index Name | Type | Column Name (sort order) |
|---|---|---|
| IX_IR_RecMedia_ExpirationDate | Non-clustered | ExpirationDate (Ascending) |
| IX_IR_RecMedia_KwAgtScorNeg | Non-clustered | KeywordAgentScoreNegative (Ascending) |
| IX_IR_RecMedia_KwAgtScorPos | Non-clustered | KeywordAgentScorePositive (Ascending) |
| IX_IR_RecMedia_KwCustScorNeg | Non-clustered | KeywordCustomerScoreNegative (Ascending) |
| IX_IR_RecMedia_KwCustScorPos | Non-clustered | KeywordCustomerScorePositive (Ascending) |
| IX_IR_RecMedia_MediaStatusNull | Non-clustered | MediaStatus (Ascending) |
| IX_IR_RecMedia_QObjectIdKey | Non-clustered | QueueObjectIdKey (Ascending) |
| IX_IR_RecMedia_RecDate_RecId | Non-clustered | RecordingDate (Ascending) RecordingId (Ascending) |
| IX_IR_RecMedia_RelRecId | Non-clustered | RelatedRecordingId (Ascending) |
| Index Name | Column Name (sort order) |
|---|---|
| IX_IR_RecMedia_ExpirationDate | ExpirationDate (Ascending) |
| IX_IR_RecMedia_KwAgtScorNeg | KeywordAgentScoreNegative (Ascending) |
| IX_IR_RecMedia_KwAgtScorPos | KeywordAgentScorePositive (Ascending) |
| IX_IR_RecMedia_KwCustScorNeg | KeywordCustomerScoreNegative (Ascending) |
| IX_IR_RecMedia_KwCustScorPos | KeywordCustomerScorePositive (Ascending) |
| IX_IR_RecMedia_MediaStatusNull | MediaStatus (Ascending) |
| IX_IR_RecMedia_QObjectIdKey | QueueObjectIdKey (Ascending) |
| IX_IR_RecMedia_RecDate_RecId | RecordingDate (Ascending) RecordingId (Ascending) |
| IX_IR_RecMedia_RelRecId | RelatedRecordingId (Ascending) |