Interaction Connect Help
Single Sign On
Single Sign On enables you to log on to the CIC client using credentials other than your CIC user name and password. These credentials can be certified by any Identity Provider designated by your CIC administrator. Typically, you log on to your workstation, a network domain or some other secure system before you log on to the CIC client. This initial logon procedure prompts you for a user ID and password. These same credentials can then be used to log you on to CIC client automatically — without prompting you to enter the credentials again.
If your CIC administrator enables the Single Sign On feature, you can select which credentials to use in the Log On With dialog box.