Interaction Connect Help
Transfer a Call to Your Voice Mail
Rather than answer an incoming (alerting) call, you can transfer it to your voice mail. You can also send a call to which you are connected to your voice mail.
To transfer a call to your voice mail, do one of the following:
If the call is connected, right-click the call and select Voicemail.
Result: The call is transferred to your voice mail. When a caller has finished leaving a message, the voice mail is saved as a file, attached to an email message and sent to you. You can also listen in on the call as the caller leaves a message, and then decide whether or not to pick up that call from voice mail.