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Web-based phone limitations

Requirements: Your CIC administrator must enable this feature and set it up for you. For more information, see Web-based Phone Requirements.

At this time, the CIC web-based phone feature has the following limitations:

  • All CIC web-based phones are treated as remote numbers.

  • The CIC web-based phone feature facilitates only audio communications, video communications are not available at this time.

  • The CIC web-based phone feature supports only the following web browsers:

    • Google Chrome - version 47 or higher

    • Mozilla Firefox - version 44 or higher

For more information about software requirements for CIC, its subsystems, and features, see CIC System Software Requirements.