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DNC Sources view

This view manages DNC Sources. A DNC Source provides a list of telephone numbers that should not be dialed. Interaction Dialer customers are strongly encouraged to scrub contact lists against do-not-call (DNC) lists. Scrubbing prevents contact numbers from being dialed by a campaign.

Scrubbing can be performed against in-house lists acquired from government entities or by using, a third-party list cleansing service provided by the Call Center Compliance Corporation. Dialer integrates directly with and also supports custom DNC data sources. The custom data source must be a table that exists in Dialer's database. See DNC Scrubbing of Contact Numbers for additional background information.


Use this field enter the name of a DNC Source entry.

Display Name

This field displays the name of a DNC Source entry.


This option allows you to identify the type of DNC Source. Dialer provides two methods for implementing DNC compliance – integration with (Contact Center Compliance Corporation), or a custom DNC data source approach. Both options support an initial, bulk scrubbing of the entire contact list and just-in-time scrubbing of records before they are dialed. Different configuration choices appear in the Source Details section based on the Type selection.

Related Topics

DNC.Com Source Details

Custom Source Details

Configure a Campaign to use a DNC Source

Bulk Scrub a Campaign's Contact List