Interaction Dialer - Policy/Rule Sets

Name

Description

Lock Policy Sets

Determines whether or not a user can check the "Locked" check box option for a Dialer policy object, preventing it from being modified, removed, or unlocked by anyone who does not have Master Administrator rights.

Once a policy is locked, users who are not Master Administrators can view the policy, but they cannot remove or edit it until a Master Administrator removes the lock. Locked policies can be assigned to a campaign, but they cannot be removed from a campaign without Master Administrator rights.

View/Modify Custom Handler Actions

Grants right to run the Dialer_RuleActionEvent handler by setting up a Rule Action or Policy Behavior. A user who does not have this right cannot modify settings that configure a Run Handler rule action.

This right can be inherited from the Supervisor role.

View/Modify Event Log

Grants right to configure Rule Set Actions or Policy Set Behaviors that write an event log entry.

This right can be inherited from the Supervisor role.