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Interaction Administrator Help
Admin access categories
These are the available categories in the Category list in the Administrator Access page:
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Account Codes
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Accumulators
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Actions
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Audio Sources
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Client Buttons
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Client Configuration
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Client Configuration Templates
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Collective
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Contact Data Manager
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Contact List Sources
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Default IP Phone
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Default Location
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Default Station
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Default User
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e-FAQ
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Fax Configuration
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Fax Groups
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Handlers
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IC Data Sources
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Initialization Functions
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Interaction Conference: Allows user access to configure the Interaction Conference global settings.
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Interaction Conference Rooms: Allows user access to configure individual conference rooms.
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Interaction Feedback
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Interaction Files
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Interaction Messages
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Interaction Recorder
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Interaction Tracker
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Interaction URLs
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Interfaces
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IP Phone Registration Groups
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IP Phone Ring Sets
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IP Phone Templates
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IP Phones
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Licenses Allocation
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Line Groups
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Lines
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Locations
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Log Retrieval Assistant
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Mail Configuration
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Media Servers
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MRCP
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MRCP Servers
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Microsoft Teams
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Optimizer Advanced Configuration
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Optimizer Agents
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Password Policies
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Password Policies Configuration
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Peer Sites
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Phone Numbers
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Recorder Categories
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Recorder Questionnaires
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Report Logs
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Reports
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Response Management
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Roles
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Schedules
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Server Parameters
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Servers
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SIP Proxies
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Skills
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SMDI Ports
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SMS Broker
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SMS Configuration
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Speech Recognition
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Station Groups
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Station Templates
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Stations
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Status Messages
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Structured Parameters
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System Configuration
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System Parameters
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Tables
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Telephony Resources
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Users
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Voice Modules
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Web Services Parameters
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Widgets
Note: Unlike other Admin Access Categories which refer to objects you can edit in Interaction Administrator, this category controls whether the assigned user can display the Widgets view in Interaction Connect.
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Workgroups
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Wrap-up Codes