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Interaction Administrator Help
Administrative Alerts
If CIC detects that a message delivery failed, CIC contacts the administrator via an email message and a phone message. The message contains the error generated by the system.
Use this page to activate or deactivate the administrative alerts and to configure the email address and phone number that CIC uses to notify the administrator.
Enable Administrative Alerts
Use this check box to activate or deactivate administrative alerts.
Phone Number
Type the phone number for the system to send the phone alert message.
Email Address
Type the email address for the system to send an email alert message.