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Interaction Administrator Help
e-FAQ
Use this page to configure how e-FAQ search results appear in this client configuration template.
Search Results
Selecting All is the least restrictive search configuration where all results found based on the search terms will be returned. Strict is the most restrictive search configuration where the search results will only contain the most closely matched entries, similar to keyword matches. Note that relevant entries that contain misspelled words or less common terms may not be included in the search results for Strict searches.
Allow user to modify any of these values
Select this check box to allow users assigned to this template and the master administrator to change any of these settings.
Related topics
Add a client configuration template
Client configuration template options