Emails

Use this section to configure email behavior options in the CIC clients. 

Spelling

Select the Always check spelling before sending email option to automatically check ACD-routed email messages after clicking send. Once the spell check is complete, the message is sent.

HTML Email

Select this option to automatically download and display any images included in ACD-routed email messages. 

Allow user to modify any of these values

Select this check box to allow users assigned to this template and the master administrator to change any of these settings. 

 

Related topics

Add a client configuration template

Client configuration template options