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Interaction Administrator Help
Configure a SIP line value
You can configure the appearance of an outbound SIP line. You then select a line appearance (value) for each Calling Address option when you configure the identity (out) options for a SIP line.
For more information on configuring the outbound identity of a SIP line, see Configure a line and Identity (out) options.
To configure a line value
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In the <IC_Server> container, double-click the Lines container.
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Do one of the following:
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To add a new line, in the list view window, right-click and then click New.
The Entry Name dialog box appears.
Type the line name and then click OK. -
To edit an existing line, in the list view window, double-click a line
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In the Line Configuration dialog box, in the list of options, click Identity (Out).
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In the Calling Address section, next to the Line Value 1 field or the Line Value 2 field, click ...
The Configure Line Value dialog box appears. -
To display non-specific information for the outbound line identification, select the Use Anonymous values check box.
This option displays: Address = "sip:anonymous@anonymous.invalid," Name = "Anonymous.” -
In the Name box, type the SIP phone name (or line name). CIC automatically displays this information. Additionally, this information appears in the From header in outbound SIP calls.
If you select Use Anonymous, then "Anonymous" appears in the From header. Alternatively, a handler can set a name value. -
In the Address box, type the SIP phone number (or line number). CIC automatically displays this information. Additionally, this information appears in the From header in outbound SIP calls.
If you select Use Anonymous, then "sip:anonymous@anonymous.invalid" appears in the From header. Alternatively, a handler can set an address value. -
The Display value box displays the actual value as it appears in CIC.
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Click OK.
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