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Interaction Administrator Help
 Configure DID/DNIS
 Configure DID/DNIS
To configure DID/DNIS
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 In the System Configuration container, click the Phone Numbers subcontainer. 
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 In the list view, double-click Configuration. 
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 In the Phone Number Configuration dialog box, click the DID/DNIS tab. 
 For information on the information you see in the table, see Columns in the DID/DNIS table.
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 To add a DNIS call route to the table, click Add. In the DID/DNIS Identifier box, enter the DID/DNIS extension. You can use either simple mapping, substitute a prefix, or replace digits. Select a user name, workgroup name, or station name destination to route calls that dialed the number. Click OK. For more information, see Add a new DID/DNIS routing entry. 
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 To edit a DID/DNIS call route entry, select the entry to edit and then click Edit. Make the necessary changes and then click OK. 
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 To edit the digits in a DID/DNIS number, select the entry and then click Edit Digits. Make the necessary changes and then press the Enter key. 
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 To remove a DID/DNIS call route entry, select the entry and then click Remove. 
Related topics
Overview of automatic call routing

 
 
			 
 
  
 