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Interaction Administrator Help
Configure proxy addresses
To configure proxy addresses
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Open the Proxy tab of the Line Configuration dialog box.
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In the list of options, click Proxy.
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To request a list of proxy servers from a DNS server, select the DNS SRV check box. You can then add an occurrence of a proxy server into the prioritized list.
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To add a proxy address, click Add. Specify the proxy address and port number. Click OK.
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To edit a proxy address, select the address. Click Edit. Make your changes. Click OK.
Note: If you change the port number of a proxy address, then you must restart the CIC server in order for the change to take effect.
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To delete a proxy address, select the address. Click Delete.
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To change the priority order of a proxy address, select the address. Then use the Up and Down buttons to change its position in the list.
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To save your changes, click OK.
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