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Interaction Administrator Help
Dial plan object name
Type a descriptive name to appear in the Dial Plan Object Name box. The name can be any text or numbers you want, but it is often helpful to use the numbers or the number pattern this name represents.
Remember to adjust the order of the name once it appears in the list; CIC looks for a match with the converted (standardized) input starting at the top of this list.
Related topics
Configure dial plan objects