Enable the Enhanced Interaction Administrator Change Log

In order to take advantage of the Enhanced Interaction Administrator Change Log, you must enable it.

Notes:

By default, the Enhanced Interaction Administrator Change Log is not enabled. If you enable this feature and then upgrade CIC, the feature will remain enabled.

When you enable the Enhanced Interaction Administrator Change Log, the Snapshot Tool creates a baseline of your data. This process takes time and can affect system performance. Therefore, it is best to enable the Enhanced Interaction Administrator Change Log during off-peak hours. For more information, see About_the_Snapshot_Tool.

To enable the Enhanced Interaction Administrator Change Log

1. In the Report Logs subcontainer, double-click the Enhanced Interaction Administrator Change Notification Log (6).

2. On the Basic page, select the Active check box.

3. Click OK.

Related topics

About the Enhanced Interaction Administrator Change Log

Database tables for the Enhanced Interaction Administrator Change Log

Troubleshooting the Enhanced Interaction Administrator Change Log