History

This page provides a way to manually document configuration changes and when they occurred. Changes made in Interaction Administrator are also automatically logged in the Interaction Administrator Change Notification Log (Log ID 7). Later, authorized users can run reports against this log to summarize all configuration changes.

Note: If you enabled the Enhanced Interaction Administrator Change log, then all of your changes to the History page in the User Configuration dialog box and the Workgroup Configuration dialog box dialog box are tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.

Last Modified

This date is automatically updated each time you click the OK button, presumably after you make changes to the configuration. To avoid updating this date, exit the page by clicking the Cancel button.

Note: If you click Cancel, none of the changes made to this page will be preserved.

In addition, the history is updated when changes are made to the record elsewhere in Interaction Administrator. For example, when a user change his or her password, the Last Modified date is updated.

Note: Changes to the licenses for a user or a station do not update the Last Modified date.

Date Created

This date is automatically set when the user creates the initial configuration for this page. If the page was initially created during setup, the date could be blank.

Notes

Type notes about configuration settings and changes. If you change the configuration page and click OK, the Last Modified date is updated.

You must manually enter the date beside each entry in the Notes field to identify the date of each note.

To create a new line in the Notes field, press Enter.