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Interaction Administrator Help
Configure Interaction Tracker server cache clean up
The Interaction Tracker server maintains data about active interactions in its in-memory caches. Some custom call scenarios may result in improper cache cleanup, which can lead to incorrect data for impacted interactions. to ensure proper cache clean up, you may want to enable and customize the automated cache clean up mechanism. See the How to enable automated cache clean up in Tracker Server knowledge base article for more information.