Multi-language Support

Multi-language support refers to the translation of data that is displayed in the Interaction Tracker, and in reports, in a language appropriate to the login locale you specified created during setup.

If the appropriately localized language is not supported, the values are displayed in the default language.

Parameters

The Multi-Language Support tab contains three parameters: Attribute, Language, and Value. 

Buttons

The Multi-Language Support tab also contains the buttons: Edit Value, Add Language, and Remove Language. This is the function they perform:

• Edit ValueClick this button to translate the selected value. Type the translation and click OK. The translated value appears in the Value column.

• Add LanguageClick this button to see a list of countries and languages. Highlight a language/country pair and click OK. A new set of entries appears in the list of attributes, one for each attribute chosen for translation. The values are left blank until they are translated using Edit Value.
  
  If you leave the values blank, no values will be saved for the new language.

• Remove LanguageSelect any attribute for the language you wish to remove and click Remove Language. A confirmation dialog appears. Click Yes to proceed. Another dialog confirms that the attributes for the selected language have been marked for removal. Click OK. You return to the Configuration dialog. Click OK to remove the selected attributes.

For more information on the function of the scroll buttons and the Confirm auto-save check box, see Interaction Administrator Interface.