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Interaction Administrator Help
LDAP Data Source Configuration
IC Data Sources > <Data source> > IC Data Source Configuration > LDAP Data Source Configuration
Use the following to configure an LDAP-compatible data source.
Tip: For more information, see Using LDAP for IC Contact Lists, in the PureConnect Documentation Library.
Subtype
This is an LDAP data type. The options are Other, iPlanet, OpenLDAP, and Active Directory.
Read Only
Select this check box if CIC client users cannot update this data source. Clear the check box if CIC client users will be able to add, modify, or delete entries in this data source (that is, it is Read/Write accessible).
Host Name
Type the name of the Netscape Directory Server. For example: BocaSitePC
Port
Type the port number used by the Netscape Directory Server. If blank, then the default 389 is used.
Bind DN
The distinguished name (DN) used to authenticate the password. This should be in the format: domain\user name.
For example:
Uid:AiriusDomain\ic_admin, ou=People, o=Airius.com
Password
The password used to bind with.
Search DN
The distinguished name (DN) of the node where searching begins.
Note: Because a search DN is usually specified in the contact list source, any information added here is overridden. Typically, this field is left empty.
Additional Information
This field can indicate the connection to specific authentication types. Use the following format: auth=xxx
Examples:
auth=ssl+simple
auth=ssl
auth=tls+simple
auth=tls
If you do not use this field to indicate an authentication type, the system uses the authentication type selected during the installation of Interaction Web Portal.
This field can indicate the timeout values for Interaction Web Portal. Use the following format: search=xxx;load=xxx;bind=xxx
Example: search=1030;load=4002;bind=12345
search indicates the time in milliseconds that Interaction Web Portal attempts to search (for example, search for a user, workgroup, or interaction) before timing out and returning an error. If you do not use this parameter, Interaction Web Portal uses 8000 milliseconds.
load indicates the time in milliseconds that Interaction Web Portal attempts to load a page or view before timing out and returning an error. If you do not use this parameter, Interaction Web Portal uses 4000 milliseconds.
bind indicates the time in milliseconds that Interaction Web Portal attempts to bind to the LDAP connection before timing out and returning an error. If you do not use this parameter, Interaction Web Portal uses 4000 milliseconds.
If you do not use this field to indicate the timeout values, Interaction Web Portal uses the default of 8000 milliseconds for searching, 4000 milliseconds for loading and binding.
Tip: For additional information about how CIC supports LDAP-enabled Netscape directory servers, see Using LDAP for IC Contact Lists in the PureConnect Documentation Library.