Contents

Directories

Use this page to select the default directory which is used for email name searches, and set the order of priority for searches. Use the Up and Down buttons to change the order of the directories.

Directory Search Order

The directory contains the lookup information for contacts (first name, last name, and so on).

This list shows the default order of email provider directories that CIC will use to search for a user's mailbox.

Interaction Message Store will not be listed because it does not maintain any contact information.
If you defined more than one LDAP directory, each will be listed.