Contents

Monitored Mailboxes

A monitored mailbox is a mailbox that is configured so that the Incoming Mail initiator is started whenever a new message arrives in the "Inbox" folder for that mailbox.

Mailbox Number

This is the number that corresponds to the Object ID that will be passed to the Incoming Mail initiator (the Notification Event will always be New Mail). Valid mailbox numbers are 1 through 32767.

Mailbox Address

Click Select to set the Mailbox Address. The Mailbox Selection dialog box is used to associate a User, Workgroup, Email Queue, Monitored Mailbox, etcetera, with a mailbox. The four options available are:

No mailbox - (this doesn't apply to an Email Queue or a Monitored Mailbox). Assign a Display Name. No mailbox will be associated with this entry.
Interaction Message Store - (formerly Voicemail Only or FBMC). Assign a Display Name and click Assign Address. The generated address will be i.e., "FBMC: JohnDoe".
IMAP - No directory entry is associated with the object, but a mailbox exists on an IMAP server, so you must provide the IMAP server, port, username, and password to access the mailbox.
Search for a mailbox in the following directories - Because the directory entry has associated attributes, the directories can be searched to find the associated entry. Once found, the attributes are populated using the corresponding attributes from that entry.

Notes: If attributes are stored in an LDAP directory, but a mailbox exists on an IMAP server, and the attributes (server, port, username, and password) for the mailbox are not stored as attributes of the LDAP directory, then you will need to provide the attributes separately.

Mailbox names and addresses must contain only valid (alpha-numerical) characters.