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Interaction Administrator Help
Default IP Phone Configuration
Use the this page to select the menu line. This page does not apply to Interaction SIP Station.
Note: Interaction SIP Station devices do not currently support auto-provisioning. In addition, the Use digest authentication option must be disabled to use Interaction SIP Stations on the server.
Auto-Provisioning
This line is used to provide the provisioning IVR you hear when you plug in an unprovisioned IP phone. The protocol and security settings of this line are used on the IP phone.
For example, if you have the advanced security feature license, then you can use a TLS line with SRTP enabled. Using a TLS line makes sure the DTMF can not be captured while entering your setup password.
Menu Line
Select the menu line for the default IP phone. The options are:
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Stations - TCP
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Stations - TLS
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Stations - UDP (default)
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An existing SIP line
Line Label
Type the name (or string) to display for the line on IP phones. This is a free-form field and the default value is "Setup".
Configuration Requests
Use this section to set the request options for the default IP phone configuration.
Use Digest Authentication
Select this check box to enable digest authentication. Digest authentication is a protocol used with web browsers for authenticating users browsing the Internet, and also a general protocol used for authentication, and by using SASL, provides increased protection. If this option is enabled, enter the User Name and Password, and Confirm Password to use as the authentication credentials. By default, this option is not enabled.
Use HTTPS Always
Select this check box to always have HTTP requests redirected to the HTTPS Port. Selecting this option requires mutual authentication. By default, this option is not enabled.
Note: To install client certificates through configuration and provide mutual authentication, select the Use HTTPS Always check box and set the Provision HTTPS Mutual Authentication server parameter to "Yes. Also, the client certificates must be signed by the Default Lines Certificate Authority. For more information, See the CIC Managed IP Phones Administrator’s Guide document in the Technical Reference Documents section of the PureConnect Documentation Library on the CIC server.
Support Insecure Legacy Phones
Select this check box to support legacy phones that do not support HTTPS protocol, which means FTP/HTTP protocol is required. By default, this option is not enabled.
Note: If Support Insecure Legacy Phones and Use HTTPS Always options are both selected, then the HTTP protocol channel is available only for legacy phones. All other requests are redirected to HTTPS. Therefore, later model Polycom phones used as managed IP phones, should use HTTP directly.