Show Detailed Migration Results

Use this page to view the migration results in each step of the migration process for each migration item. Highlight an item in the Migrate Items list to view the associated steps in Migration Results section.

Items that are displayed as phones are migration items that were successfully created into phones. If there were any errors associated with their creation, the phone will be red. If there were no errors but there were warnings, then the phone will be yellow. If there were no errors or warnings encountered,  the phone will be green.

If the icon next to the item is not a phone, that means that no phone was created for that migration item. It is expected to see the square items for migration items that were in error before the migration process started. If IP phones were not created for migration items that were not in error, investigation is required.

What if an IP phone was created with errors?

This may be due to the steps in the process of the migration. For example, in the first step the IP phone was created successfully and the private stations were added. Now, in the second step there were problems adding the shared appearances to the phone. The phone itself was created, but the end result  the phone does not have the expected shared appearances. The text of the error messages tell what problems occurred during the migration.

Similarly, a phone that is created but had warnings during the creation, may be due to migration process having to deactivate the phone to get it to save properly due to a licensing problem. Again, the text of the warning will tell what happened to cause the warning.

Click Next. If there are any reloadable phones (i.e., IP phones that have stations with valid connection addresses), the assistant prompts Yes or No for a reload. If Yes is selected, the phones are reloaded at that time. If No is selcted, the phones can be reloaded manually in Interaction Administration at a later time. For example, changes or tweaks can be made to individual IP phones in the Managed IP Phone container after the assistant is complete. After the desired changes are made, right-click in the container and click one of the reload options; Reload Now, Reload at a Scheduled Time, or Reload All "Reload Required" Now.