Overview of  station templates

Station templates allow you to configure the behavior of stations by the type of station, such as standalone phone or workstation.

This feature allows you to create stations of type easily because default behavior is already defined.

By default, Interaction Administrator provides standard template types. These types are Stand-alone Fax Machine, Remote Station, Stand-alone Phone, SIP, and Workstation, SIP. These templates cannot be deleted.

Depending on the type of template you select, configuration options vary. For example, you cannot change the grayed-out options on default templates, but you can change other (not grayed-out) options.

Click on the station template type below for specific configuration information:

• Remote Station

• Stand-alone Fax Machine, SIP

• Workstation, SIP