Personal Info

The Personal Info page displays the user's mailbox information.

If the user's mailbox was selected from a directory service (Exchange for example), then the personal information displayed here is populated by that directory service, and is read-only. If the user's mailbox was selected without using a directory service (No Mailbox, Interaction Message Store, or IMAP), then the personal information can be entered manually for display in the Company Directory.

Note: If you enabled the Enhanced Interaction Administrator Change log, then all of your changes on this page are tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.

To complete the personal information for a user

1. Click the buttons at the top of the Personal Info tab to access all of the pages of personal information fields.

Related topics

Configure a user