Available Reports

Anyone with the appropriate access control permissions can run reports from the Interaction Reporting application. The standard packaged reports included with CIC can be divided into two basic groups: Individual User Reports and Supervisory reports.

Tip: See the Reporting online Help for detailed descriptions about all the packaged reports in CIC.

This section of the help contains the following information:

Report Names

Report Configuration

Report Tables/Parameters

Entry Name - Parameter Definitions

Report Table Type

Report Log Table Definition

Campaign Table Definition

Parameter Definition for Reports