Access control

This page may appear when you run the Add Stations Assistant or the Managed IP Phones Assistant.

Note for the Add Stations Assistant: If you created a dial plan in IC Setup Assistant, select the dial plan classifications for the new stations. If you did not create a dial plan in IC Setup Assistant, no Available classifications appear. After you create the dial plan in Interaction Administrator after installation, run the Add Stations Assistant in Interaction Administrator and specify the outbound dialing privileges for your stations.

Use the Access control page to select the dial plan classifications for new stations. These classifications determine the outbound dialing privileges for the new stations.

Select one or more classification names from the list of Available classifications and add them to the Currently Selected list to give the selected dialing privileges to this station.

If someone attempts to place a call from a station and the dialed phone number is not supported in one of the phone number classifications for the station, CIC plays a prompt that says that the station does not have sufficient dialing privileges to place the call.