Add users with the Add Users Assistant

The Add Users Assistant wizard guides you through the creation of multiple CIC user accounts. You can import users from the following sources:

• Mail server distribution lists

• Windows

• A CSV user list

You can use the Add Users Assistant to assign the extensions and passwords to the CIC user accounts that you import from mail servers or from Windows. Alternatively, you can assign the extensions and passwords in the User Worksheet, which is launched when you complete the Add Users Assistant.

Notes:
In order to use the Add Users Assistant, you must have sufficient rights to create new users, roles, and workgroups. Specifically, you must have either the Master Administrator right, or you must have all of the security rights to add, edit, and delete users, workgroups, and roles.


If you enabled the Enhanced Interaction Administrator Change log, then the addition of users is tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.

To add users with the Add Users Assistant

1. Under People, click the Users Container.

2. Right-click in the right pane.

3. Select User Assistant and Worksheet...

4. On the first page, select Search for new users.

5. Complete the pages in the wizard.

6. Click the help button on each page for instructions on how to complete the fields.