Set Password

Use this page to set passwords on multiple users at one time, either by specifying passwords, or by having Interaction Administrator generate passwords based on users' password policies.

Specify a new password

To specify new passwords, enter the password in Password, and re-enter it again in Confirm.

Email password to user(s)

Select this option to send an email message containing the new  passwords to each user's mailbox. This option is selected by default.  

Generate and email random password(s)

Select this option to generate a random password for all users, and to email the new passwords to each user. Selecting this option will generate passwords based on the users' password policy.

Click Set Password Options to configure email message options.

Click OK to create new passwords and to optionally send email messages to the users. A progress bar is displayed for multiple users and it reports any errors that occur. For example, "No mailbox: Can't send email."

Note: If you have master administrator rights, you can use a command line executable to report on password usage within a CIC organization. Run the PWCheckU executable from a command prompt in the CIC server path using a user log in switch, for example, "C:\ pwchecku -login adminuser 07158609." For more information about this utility, see the Product Information site.